Contact

We're here to help

Questions about an order, a product, or a return? Email support@medivh.shop and we'll reply within 24 hours on business days.

You can also use the chat button in the corner of any page for instant answers to common questions like order tracking and delivery times.

Support hours: Monday to Friday, 9am–6pm Pacific Time.

Before you write in

Most questions are answered on our FAQ and Shipping & Returns pages — including where your order is, how long delivery takes, and how to start a return.